We are here to help
Welcome to our Holiday Home Management FAQ
If you own a holiday rental property in Gran Canaria, you may have questions about how to get the best returns while keeping your property in perfect condition.
Here, we’ve gathered the most common questions we receive from holiday home owners — from how we handle bookings, cleaning, and guest check-ins, to the legal requirements for a Vivienda Vacacional (VV) licence.
Our goal is to make owning a holiday home stress-free and profitable, whether you live on the island or abroad.
With years of local expertise in holiday rental management in Gran Canaria, we take care of every detail so you can relax knowing your property is in expert hands.
1. What does your holiday home management service include?
We provide a full holiday rental management service in Gran Canaria for holiday home owners. Our package covers booking management, guest communication, online check-ins, property listing creation and optimisation, legal assistance for Vivienda Vacacional (VV) licence applications, property maintenance, and professional cleaning services. We handle everything so your holiday rental runs smoothly and profitably.
2. Can you manage my property if I live outside Gran Canaria?
Yes. We specialise in managing holiday homes for owners who live abroad. You can trust us to take care of your property, guests, and legal requirements without you needing to be on the island.
3. Do you help with the Vivienda Vacacional (VV) licence application?
Absolutely. We offer VV licence application assistance in Gran Canaria. Our team ensures your property meets all legal requirements for short-term holiday rentals, prepares your paperwork, and submits it to the local authorities on your behalf.
4. How do you manage guest check-ins and check-outs?
We provide online guest check-in for holiday rentals through our secure portal, making it easy for guests to submit required ID and arrival details. Check-outs are handled either in person or with a secure key-safe system, depending on your property’s setup.
5. Will my property be listed on popular booking sites?
Yes. We create and manage listings for holiday rentals on Airbnb, Booking.com, and VRBO, optimising them with professional photography, persuasive descriptions, and competitive pricing to maximise your bookings.
6. How do you handle cleaning and maintenance?
We provide professional holiday rental cleaning services between every booking, along with property maintenance and repairs. We work with trusted local cleaners and tradespeople to ensure your property is always guest-ready.
7. How are bookings and payments managed?
We manage all bookings through our holiday rental booking system that syncs with multiple platforms to avoid double bookings. Payments are processed securely, and you receive detailed monthly statements showing income and expenses.
8. Can I still use my property for personal holidays?
Yes. We can block out dates in your booking calendar whenever you want to use your property for personal stays, so you always have access when you need it.
9. How much does holiday home management cost?
Our holiday rental management fees are competitive and transparent. We tailor pricing to your property size, location, and services required. Contact us for a free, no-obligation quote.
10. Why should I choose your company over others in Gran Canaria?
We provide personal, local, and fully compliant holiday rental management. Our expertise in the Gran Canaria market ensures your property achieves high occupancy rates, excellent guest reviews, and maximum rental income.