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Harbour

Private Clients

Our Promise - A better customer rating

As a private client, our promise to you is clear: we are committed to helping you achieve and maintain the highest possible ratings on Airbnb and Booking.com. Our focus is on delivering a professional and seamless experience that leaves a lasting impression on your guests, driving better reviews and stronger results. We understand how valuable a 5-star reputation is, and everything we do is designed to help you build it, and keep it.

How we do it

We don't just manage your holiday home — we transform it.
Our proven 5-stage plan is designed to boost your ratings, increase your bookings, and build a 5-star reputation on Airbnb and Booking.com. With a professional approach and a focus on guest satisfaction, we turn every stay into a success story for your property.

Food photographer

1

Transform Your Listing for Maximum Impact

We completely rebuild your Airbnb and Booking.com pages to make them stand out. With professional photography and a fully optimised listing, we create a first impression that guests can’t resist, leading to more bookings and better reviews.

2

Deliver a 5-Star Guest Experience

We handle every detail that matters, from fast, friendly communication to personal check-ins, making sure every guest feels special, valued, and ready to leave a 5-star review.

Happy Man
Mobile Phone User

3

Engage Guests and Drive Reviews

During their stay, we stay connected with guests to ensure everything exceeds their expectations. Happy guests leave great reviews, and we make sure to encourage every guest to share their 5-star experience.

4

Build Guest Loyalty and Word-of-Mouth

After checkout, we personally thank guests, encourage them to rebook, and invite them to recommend your home to others, turning one happy guest into many more future bookings.

Waving
Computer Software Guidance

5

Keep Improving and Stay Ahead

We constantly monitor guest feedback and update your listing and services to keep your ratings rising. With us by your side, your property stays competitive, attractive, and booked, with better ratings month after month.

Happy Couple

IT STARTS HERE

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